Plans & billing

Melius plans are metered in credits: every generation across text, image, and video models consumes credits from the team you’re acting on. Each model shows its per-run cost before you generate. Nano Banana and Veo generations use their displayed credit prices.

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Current plans and pricing

Plans, monthly credit allowances, and top-up options change over time, so we keep the numbers in one place instead of duplicating them here.

• Compare plans and prices: melius.com/pricing
• Choose a plan in the app: Pricing plans
• See your plan, balance, and usage: Team settings → Plans & billing in the app

Pricing plans opens over the page you’re on. Select the close button at the top right to return to it. Free teams can open pricing plans from Upgrade plan at the bottom of the sidebar. If your team doesn’t have enough credits for a generation in Playground, Explore, or Cast, pricing plans opens so you can upgrade. The Team plan covers 2 to 10 seats, and Enterprise seat counts are set in your contract.

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Team plan

The Team plan covers 2 to 10 paid seats. Each seat adds credits to a shared team balance. Owners and admins manage the subscription and invitations.

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Buy Team in the app

1. Open Team pricing.
2. Choose monthly or annual billing and enough seats for your members and pending invitations.
3. Review the total and confirm your purchase. If you’re changing plans, the confirmation shows whether the change happens now or at renewal.

Monthly billing charges for your chosen seat count each month. Annual billing charges for the year upfront. Credits refresh monthly on both billing intervals; annual billing does not give you the whole year’s credits at once. See current per-seat prices.

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Invite members and reuse seats

On a self-serve Team subscription, open Team settings → Account & team to invite someone by email. Each pending invitation reserves one paid seat.

• If you have an available paid seat, the invitation uses it without an extra charge.
• If every paid seat is occupied or reserved, review and approve the additional seat charge before sending the invitation. Monthly plans charge one monthly seat payment; annual plans charge for the remaining credit months in the paid year. The additional seat adds its monthly credits after payment succeeds.
• Each invitation link can be used once. The person opening it can claim the seat even if they sign in with a different email. Share it only with the intended teammate.
• Accepting an invitation does not charge again. Pending invitations hold their seats until accepted or revoked.

Removing a member or revoking an invitation frees the seat for reuse through the end of the paid term. It does not refund the current charge. The next renewal adjusts to members plus pending invitations, with a minimum of two seats, unless you’ve scheduled a change to another plan.

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Reduce seats or switch to an individual plan

Use Team settings → Plans & billing to review your current seats and scheduled changes. Seat reductions take effect at renewal, so you keep the seats you’ve already paid for until then. Members and pending invitations must fit the scheduled Team seat count. Inviting someone keeps an existing scheduled downgrade in place. If you’re changing to an individual plan, any additional seat charge covers the current Team term. If you’ve explicitly scheduled a lower Team seat count, invitations cannot exceed that count; change the scheduled count before inviting more people. A downgrade to an individual plan takes effect at renewal. Members, pending invitations, and work stay with the team. Team member credit limits stop applying when the new plan starts; the saved limits return if you move back to Team.

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Search with AI

Find uploads and generated assets by describing their content with Search with AI. See Assets and references for more on finding and reusing assets.

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Managing your subscription

Everything below happens in Team settings → Plans & billing:

• Upgrade or downgrade — pick a new plan; upgrades take effect immediately.
• Top up — buy additional credits when your balance runs low. Topped-up credits don’t expire. Enterprise contracts can include a discounted rate on top-ups, so the same amount buys more credits; when yours does, the billing page quotes it and View terms shows the rate.
• Cancel or reactivate — cancellation takes effect at the end of the current billing cycle; you keep access and your remaining balance until then. Upgrading a cancelled plan applies right away and keeps the subscription renewing.
• Credit history — see subscription credits, top-ups, and other credits added to your team. Generation refunds appear in Usage → Generation history.

See also Payment methods.

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Credits returned for failed generations

Check whether a refund has been recorded in Team settings → Usage → Generation history:

1. Open Usage for the team that ran the generation. Select Generation history if you see tabs; other members land on the history directly.
2. Choose the period and project that include the attempt. Find its model and time in the table.
3. Look for the Refunded badge beside the model name and a crossed-out credit amount. These indicate a recorded refund. A failed or blocked status alone does not confirm that a refund has posted.

If a recent failed attempt has no Refunded badge, refresh after a short wait. If it is still missing, contact support with the project, model, and approximate time. Owners and admins can see team history; other members see their own generations. Refunds are per generation, not per output. A generation that delivered any output is charged in full and is not refunded, even if the result isn’t what you wanted: if one of four images in a generation fails, nothing is refunded, because three were delivered. A generation that delivered nothing is refunded automatically. To try for a different result, run it again with another model. For questions about a charge, email support@melius.com. Refunded credits return to the grants that paid for the generation and keep their original expiry rules. If a grant has already expired when the refund arrives, that portion of the refund expires immediately. Refunding a generation does not extend the life of its credits. For text generation, credits reserved before expiry can still pay the final generation cost. Any unused reserved credits are returned under the original grant’s expiry rules.

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Usage insights

Open Team settings → Usage to explore Generations, Model usage, and Project spend. Generations shows activity over time, broken down by content type. The project and period filters apply to the charts and the table. Owners and admins see team usage; other members see their own activity. Net credits used subtracts refunds recorded during the selected period. A refund for an earlier generation can make a model’s or project’s net spend negative. Generation counts follow charged operations, including operations that were later refunded. Charts use billing activity timestamps in UTC and automatically group longer periods into months.

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Member credit limits

In Account & team or the Credit usage table, select a member’s No limit dropdown. Enter a credit amount or a percentage of the team’s current billing-period budget, then select Apply limit. The saved limit appears as a progress bar; select it to edit the limit. The bar always shows the current refill period, even when the usage table is filtered to a different period or project. Select Apply to all members to replace every member’s limit with the amount you entered. A limit of 0 pauses that member’s credit spending. To restore unrestricted access to the team’s available credits, select Remove limit. The limit is removed immediately without a confirmation dialog.