Plans & billing

Melius plans are metered in credits: every generation across text, image, and video models consumes credits from the team you’re acting on. Each model shows its per-run cost before you generate. Nano Banana and Veo generations use their displayed credit prices.

​

Current plans and pricing

Plans, monthly credit allowances, and top-up options change over time, so we keep the numbers in one place instead of duplicating them here.

• Compare plans and prices: melius.com/pricing
• Choose a plan in the app: Pricing plans
• See your plan, balance, and usage: Team settings → Plans & billing in the app

Pricing plans opens over the page you’re on. Select the close button at the top right to return to it. Free teams can open pricing plans from Upgrade plan at the bottom of the sidebar. If your team doesn’t have enough credits for a generation in Playground, Explore, or Cast, pricing plans opens so you can upgrade. The Team plan covers 2 to 10 seats, and Enterprise seat counts are set in your contract.

​

Team plan

The Team plan covers 2 to 10 paid seats. Each seat adds credits to a shared team balance. Owners and admins manage the subscription and invitations.

​

Buy Team in the app

1. Open Team pricing.
2. Choose monthly or annual billing and enough seats for your members and pending invitations.
3. Review the total and confirm your purchase. If you’re changing plans, the confirmation shows whether the change happens now or at renewal.

If your members and pending invitations already exceed 10 seats, Team pricing shows Send request instead. We’ll review your request and email you within 24 hours. Monthly billing charges for your chosen seat count each month. Annual billing charges for the year upfront. Credits refresh monthly on both billing intervals; annual billing does not give you the whole year’s credits at once. See current per-seat prices.

​

Invite members and reuse seats

On a self-serve Team subscription, open Team settings → Account & team to invite someone by email. Each pending invitation reserves one paid seat.

• If you have an available paid seat, the invitation uses it without an extra charge.
• If every paid seat is occupied or reserved, review and approve the additional seat charge before sending the invitation. Monthly plans charge only for the time remaining in the billing month; annual plans charge only for the time remaining in the paid year. After payment succeeds, the new seat adds credits proportional to the time until the next monthly credit refresh. Later refreshes include the full 70,000 credits per paid seat. Your renewal date stays the same.
• Each invitation link can be used once. The person opening it can claim the seat even if they sign in with a different email. Share it only with the intended teammate.
• Accepting an invitation does not charge again. Pending invitations hold their seats until accepted or revoked.
• If an invitation would take your team past 10 seats, it isn’t sent. Our team is notified and will reach out over email about a larger plan.

If an invitation email fails to send, the error tells you to retry. Send the same email address again to reuse its invitation and reserved seat without paying again. Removing a member or revoking an invitation frees the seat for reuse through the end of the paid term. It does not refund the current charge. The next renewal adjusts to members plus pending invitations, with a minimum of two seats, unless you’ve scheduled a change to another plan.

​

Reduce seats or switch to an individual plan

Use Team settings → Plans & billing to review your current seats and scheduled changes. Seat reductions take effect at renewal, so you keep the seats you’ve already paid for until then. Members and pending invitations must fit the scheduled Team seat count. Inviting someone keeps an existing scheduled downgrade in place. If you’re changing to an individual plan, any additional seat charge covers the current Team term. If you’ve explicitly scheduled a lower Team seat count, invitations cannot exceed that count; change the scheduled count before inviting more people. If you’ve scheduled a switch from an individual plan to Team, members and pending invitations must also fit the future Team seat count. An admin must increase the scheduled count before you can invite or add more people. You are not charged for Team seats before the scheduled switch. A downgrade to an individual plan takes effect at renewal. Members, pending invitations, and work stay with the team. Team member credit limits stop applying when the new plan starts; the saved limits return if you move back to Team.

​

Discount codes

A discount code takes a percent off the list price of one eligible monthly payment on the plans it names. Open the link you were given, or choose a plan and enter your code in the purchase review, then select Apply. An available team discount appears in the sidebar for owners and admins; select View plans to open pricing. Discount-code controls are not shown in Team settings → Plans & billing. Choosing a plan opens a review of the amount due and renewal price. With a saved card, confirm the purchase there. Otherwise, select Continue to payment to enter payment details in Stripe. While a first-month offer is active, a new code is refused with “Your existing offer is already applied.” A code applied before the offer stays available for a later eligible purchase. Use it before it expires; if the price changes, review the updated total before confirming. If you enter a discount code during signup, you’ll see pricing after your account is set up. Close pricing to return to the page where you started.

• Free plan: the discount starts with your first payment when you buy one of those plans with monthly billing.
• Monthly paid plan: the discount applies when you upgrade to a higher tier among those plans. Increasing credits within your current tier does not use the code. The prorated upgrade charge is at the full price, and the discount applies to your next monthly renewal. Later renewals use the standard price.

Codes apply to monthly billing on Creator, Growth, and Professional. Applying a code to an annual purchase shows an error; annual prices are not discounted by codes. Team owners, admins and editors can apply a code, and a team can use each code once. You can apply each code to one team. A newer code replaces one already applied. Codes work in any mix of upper and lower case.

​

Search with AI

Find uploads and generated assets by describing their content with Search with AI. See Assets and references for more on finding and reusing assets.

​

Managing your subscription

Everything below happens in Team settings → Plans & billing:

• Upgrade or downgrade — pick a new plan; upgrades take effect immediately.
• Top up — buy additional credits when your balance runs low. Topped-up credits don’t expire. Enterprise contracts can include a discounted rate on top-ups, so the same amount buys more credits; when yours does, the billing page quotes it and View terms shows the rate.
• Cancel or reactivate — cancellation takes effect at the end of the current billing cycle; you keep access and your remaining balance until then. Upgrading a cancelled plan applies right away and keeps the subscription renewing.
• Credit history — see subscription credits, top-ups, and other credits added to your team. Generation refunds appear in Usage → Generation history.

See also Payment methods.

​

Credits returned for failed generations

Check whether a refund has been recorded in Team settings → Usage → Generation history:

1. Open Usage for the team that ran the generation. Select Generation history if you see tabs; other members land on the history directly.
2. Choose the period and project that include the attempt. Find its model and time in the table.
3. Look for the Refunded badge beside the model name and a crossed-out credit amount. These indicate a recorded refund. A failed or blocked status alone does not confirm that a refund has posted.

If a recent failed attempt has no Refunded badge, refresh after a short wait. If it is still missing, contact support with the project, model, and approximate time. Owners and admins can see team history; other members see their own generations. Refunds are per generation, not per output. A generation that delivered any output is charged in full and is not refunded, even if the result isn’t what you wanted: if one of four images in a generation fails, nothing is refunded, because three were delivered. A generation that delivered nothing is refunded automatically. To try for a different result, run it again with another model. For questions about a charge, email support@melius.com. Refunded credits return to the grants that paid for the generation and keep their original expiry rules. If a grant has already expired when the refund arrives, that portion of the refund expires immediately. Refunding a generation does not extend the life of its credits. For text generation, credits reserved before expiry can still pay the final generation cost. Any unused reserved credits are returned under the original grant’s expiry rules.

​

Usage insights

Open Team settings → Usage to explore Generations, Model usage, and Project spend. Generations shows activity over time, broken down by content type. The project and period filters apply to the charts and the table. Owners and admins see team usage; other members see their own activity. Net credits used subtracts refunds recorded during the selected period. A refund for an earlier generation can make a model’s or project’s net spend negative. Generation counts follow charged operations, including operations that were later refunded. Charts use billing activity timestamps in UTC and automatically group longer periods into months.

​

Member credit limits

In Account & team or the Credit usage table, select a member’s No limit dropdown. Enter a credit amount or a percentage of the team’s current billing-period budget, then select Apply limit. The saved limit appears as a progress bar; select it to edit the limit. The bar always shows the current refill period, even when the usage table is filtered to a different period or project. Select Apply to all members to replace every member’s limit with the amount you entered. A limit of 0 pauses that member’s credit spending. To restore unrestricted access to the team’s available credits, select Remove limit. The limit is removed immediately without a confirmation dialog.